The employment of contractual workers in the country has been an ever growing reality as companies continue to achieve flexibilization and cost efficiency. Despite their increasing number, research that focuses on contractual workers’ attitudes and behaviors as well as the factors that elicit these remains little. This quantitative study examined job characteristics, rewards and recognition, and training and development as predictors of job satisfaction and organizational citizenship behaviors (OCBs) among 159 agency-hired blue-collar contractual workers within Metro Manila. Although the identified antecedent variables were found to be correlated with both job satisfaction and OCBs, only job characteristics and training and development emerged as strong predictors of job satisfaction while job characteristics as well as job satisfaction predicted OCB.
Lomoya, M. G., Pingol, M. B., & Teng-Calleja, M. (2015). Antecedents of job satisfaction and organizational citizenship behaviors among agency-hired blue-collar contractual workers in the Philippines. Philippine Journal of Psychology, 48(1), 1-27.