Document Type
Conference Proceeding
Publication Date
10-2025
Abstract
Social capital, encompassing networks, trust, and shared norms among community members, underpins the success of community development initiatives. This study examines how deliberate efforts to strengthen social capital influence organizational effectiveness, participant engagement, and long‐term sustainability in four urbanbased service‐learning projects in Metro Manila, Philippines. Through a qualitative review of comprehensive endof‐project evaluation reports spanning a junior educator tutoring program, a disaster preparedness intervention, a women’s leadership and organization development project, and project management capacity‐building workshop for conditional cash transfer beneficiaries, the research applied a three‐dimensional social capital framework: structural (network coordination and information exchange), cognitive (shared norms and collective identity), and relational (interpersonal trust and reciprocity) dimensions. The research systematically coded instances of network structures, communal values, and trust‐building activities to assess their contributions to project outcomes. Findings show that initiatives prioritizing structural social capital through regular coordination meetings and shared information platforms achieved clearer role definitions, efficient resource allocation, and enhanced collaborative problem‐solving, bolstering organizational effectiveness. Programs cultivating cognitive social capital via co‐design workshops, goal alignment sessions, and collective visioning exhibited significantly higher member participation and greater volunteer retention. Projects emphasizing relational social capital through trustbuilding exercises, peer mentoring, and reciprocal support networks demonstrated the greatest resilience, with stakeholders independently sustaining activities beyond formal project periods. These results indicate that social capital functions not as an incidental by‐product of project activities but as a foundational driver of effective, impactful, and sustainable service‐learning outcomes. The study underscores the necessity of embedding social capital–building strategies—such as participatory decision‐making, culturally responsive communication, and structured trust‐enhancing practices—in all project phases to foster deeper collaboration and community ownership. By doing so, practitioners can cultivate lasting impact, sustained engagement, and resilient organizational capacities. Future research should focus on developing quantitative metrics for social capital dimensions and exploring adaptable implementation strategies in varied community contexts.
Recommended Citation
Abenir, M. A. D. (2026). The role of social capital in enhancing organizational effectiveness, participation, and sustainability: Insights from service-learning evaluation reports (10th APRC S-L Executive Summary). Department of Development Studies, Ateneo de Manila University. Archium Ateneo. https://archium.ateneo.edu/
Included in
Development Studies Commons, Higher Education Commons, Other Social and Behavioral Sciences Commons
